Last updated
- Mon, 9 Sep 2024
- Sat, 14 Nov 2020
- Fri, 25 Jan, 2019
We want you to enjoy your stay or event at Barnutopia Glamping & Venue. You can expect clean, comfortable and functional accommodation with light, power, heating and (usually) free Wi-Fi.
Every effort is made to ensure the property is as safe as possible, but it is a farm with animals. You walk across grass and unpaved tracks. When it rains, it may be muddy. You may encounter animals, equipment, sharp corners and unmanicured terrain. You should bring wellies and other sturdy shoes for your comfort and ensure your children do not wander unsupervised. Please comply immediately with any requests or orders we give relating to safety on the property and around our animals.
Safeguarding and children
Barnutopia strives to create a safe, inclusive, and enjoyable environment where everyone can enjoy their stay. Remember that parents and guardians are responsible for supervising their children at all times. Barnutopia does not provide childcare or supervision services. However, we encourage any concerns about behavior or safety to be raised immediately during your stay so we can collectively find a solution quickly. Perception of behaviour varies, but we take the perspective of the person feeling impacted seriously. With that in mind, it is important to have an open and honest conversation with everyone involved before making any decisions. If it proves impossible to resolve the situation to the satisfaction of all, we may ask some guests to cut short their stay and leave the site.
Keeping the shared facilities and units clean and tidy
All guests share the yard, barns, kitchen shack, cookhouse and bathroom block. We keep them clean but please aim to clean up after yourselves after you use the facilities.
Ideally, outdoor shoes should to be removed before entering the glamping accommodation. Please bear that in mind when selecting footwear for your holiday. Bring slippers to wear in the glamping units for optimal comfort.
Please keep the units clean and tidy and remove your rubbish.
Noise and behaviour
If you plan an event or party with late-night drinking and music, please book the entire venue.
For glampers and families booking individually, loud music is not permitted. This includes radios, electronic devices with speakers and karaoke machines. You may play music quietly inside your unit or outside as long as it does not disturb other guests, the animals or distant neighbours. QUIETLY is the operative word.
We reserve the right to determine acceptable noise levels and behaviour of guests and may request corrective action if noise or behaviour is deemed unacceptable. Failure to comply with our requests may result in immediate termination of the booking without the right to refund or compensation.
Quiet time
If you booked an individual glamping yurt or cabin, Barnutopia’s quiet time policy ensures everyone can rest comfortably from 10 PM to 8 AM. During this period, guests can stay up and enjoy activities such as sitting around the campfires or socializing in the Cookhouse. However, we ask that children be supervised and refrain from running around or making loud noises. Additionally, we request that adults keep noise levels down and maintain a quiet atmosphere around the campfire, avoiding excessive laughing or shouting. This helps us maintain a tranquil environment for all guests to relax and enjoy their stay.
Wood for campfire & cooking
Glampers may use a reasonable quantity of wood for campfires during the evenings. There are no predatory wild animals likely to attack your yurt in Shropshire and North Wales, and so we do not supply unlimited quantities of wood to keep your fire constantly ablaze. Tent campers may purchase firewood for campfires but must ensure no grass or vegetation is damaged. Ask us for a fire pit, bricks, and a slab to protect the grass.
Fire points
Please note the position of the fire safety points and fire assembly point on arrival so that you know where to go and what to do if your fire gets out of hand.
Smoking
Barnutopia operates a NO SMOKING policy within the glamping units and shared facilities in line with UK legislation. Guests who do not comply with this no smoking policy will be charged £100 to include the cost of cleaning all soft furnishing to remove the odour of tobacco.
General behaviour
Comments and complaints
Any comment or complaint regarding the stay and facilities should be made to Barnutopia during the visit so that the matter may be addressed immediately.
Statutory requirements
Barnutopia is subject to statutory controls, including those relating to fire, health, hygiene and safety. These must be strictly observed by guests.
We take every care to ensure you have a safe and enjoyable holiday, but cannot be held liable for any accidents or consequential loss.
The Farm
Guests are welcome to wander around the farm yard. We are happy for children to explore but their safety is your responsibility and no liability can be accepted for any accidents.
Generally, our animals well behaved and friendly. However, all animals can bite and some can scratch and kick, too. You interact with our animals at your own risk. We recommend that you do not interfere with the donkeys, cows, pigs or our dogs unless Mrs B or a member of staff is present. Please ask other guests before approaching their pets, too.
Dogs, Pets & Horses
You may bring your dog or other small pet with you, provided it is always leashed or contained.
Depending on existing bookings, you can holiday with your horse.
Please see our Dogs, Pets & Horses page for further information.
Illegal, Dangerous & Inappropriate Behaviour
We assume our guests are honest, considerate and well-behaved. In the unlikely event of illegal, threatening, dangerous or inappropriate behaviour, we reserve the right to ask guests to leave immediately and may call the police. It is our sincere hope that this never happens.
* * *
We may add or amend our Code of Conduct and Safety Notes from time to time. Please feel free to contact us if you have any queries or suggestions. We want to do everything possible to ensure your safe and enjoyable holiday.
Mrs. Katrina Boydon
+ 44 (0)1691 791 624
MrsB@barnutopia.com